1-800-344-3349 reservations@solmar.com
Select Page

Grand Solmar Timeshare understands that traveling offers a wealth of experiences. Even the most well-thought out travel plans can sometimes run into a wrinkle or two. No trip is ever hassle-free, although it is possible to limit problems during travel.

You can limit your hassles during travel and unexpected problems by approaching them immediately and head-on. If something goes amuck, deal with it as soon as possible. If you can resolve a problem simply and easily, then do it. Sometimes, getting problems resolved is a simple matter. For example, let’s say you are at a resort and require more towels than what you have. This is a minor issue and can usually be remedied by calling down to the front desk or going down to the desk and asking for some. Most people don’t feel the need to file a complaint about towels mention the members of Grand Solmar Timeshare.

If you need to file a formal complaint about something that happens while traveling, find out what the complaint procedure is, whether you have to file a complaint at the airline, hotel, or somewhere else and follow proper procedure. Some people get over emotional about things and tend to have a habit of filing complaints about small things.

Grand Solmar Timeshare suggests that, before filing a complaint about your travel-related problem, you determine how valid your issue is. Check in with your travel agency, airline, resort, or other appropriate authority to validate your problem. Talk with other peers, visitors, or someone that handles complaints to make sure they are aware of the problem. Find out who you need to speak to in order to resolve your problem. If you purchased something that is not working problem, bring it to the attention of the retail agent. If your bags are lost in transit, have a copy of your claim number.

Grand Solmar Timeshare knows that eventually most complaints or problems are resolved with a little investigation and resolve.